Frequently Asked Questions - Zeus IT and Security
Managed IT Services
What managed IT services does Zeus deliver?
Zeus provides full-service managed IT support, including help desk, device management, software support, security updates, network monitoring, and ongoing technical assistance for businesses of all sizes.
Can Zeus handle both remote and on-site IT support?
Zeus provides full-service managed IT support, including help desk, device management, software support, security updates, network monitoring, and ongoing technical assistance for businesses of all sizes.
Does Zeus deploy new computers and business devices?
Yes. We handle secure device deployment from configuration and setup to installation and management, ensuring every workstation is ready for your team.
Cybersecurity Services:
What cybersecurity protections does Zeus provide?
We deliver layered security that includes endpoint protection, email security, threat monitoring, access controls, risk reduction, and proactive user safety measures.
Do you offer backup and disaster recovery solutions?
Yes. We implement secure, automated backups and recovery plans to protect your data and minimize downtime during unexpected incidents.
Can Zeus help strengthen employee cybersecurity awareness?
Absolutely. We provide straightforward training to help your team recognize threats and build safer day-to-day habits.
Security Camera/Surveillance:
What types of security cameras do you install?
We install indoor/outdoor IP cameras, dome cameras, turret cameras, PTZ cameras, and specialty cameras depending on your environment.
Can I view my cameras remotely?
Yes. You can monitor all live feeds and recordings from your phone or computer.
Can you upgrade or replace my existing cameras?
Most existing systems can be upgraded to higher-resolution IP cameras. We can assess compatibility during a site visit.
Access Control:
What is an access control system?
An access control system manages who can enter or exit specific areas of your building using methods like keycards, fobs, PIN codes, mobile credentials, or biometric readers.
Why should by business use access control?
It enhances security, eliminates key duplication problems, provides audit trails, simplifies employee onboarding/offboarding, and prevents unauthorized access.
Can access control integrate with security cameras?
Absolutely. You can link door events to video clips, so you can see who actually entered when a credential was used.
Cloud Services:
Does Zeus support cloud migrations and cloud-based systems?
Yes. We help businesses move to secure cloud platforms, including planning, mmigration, optmization, and ongoing support.
Can you help businesses move from old servers to the cloud?
Absolutely. Zeus handles the full transition from aging on-prem systems to modern cloud enviroments so your team can work reliably from anywhere.
Networking & Infrastructure:
Does Zeus install and manage business Wi-Fi?
Yes. We design, install, and optimize secure business Wi-Fi networks for strong, reliable coverage throughout your building.
Can Zeus set up firewalls and improve network security?
Yes — we deploy and maintain business-grade firewalls and structured network protections to safeguard your systems.
Do you provide network cabling or infrastructure upgrades?
We do. Zeus handles cabling, cleanup, reorganization, and hardware installation to modernize and stabilize your network.
VoIP & Communications:
Does Zeus support VoIP and phone systems?
Yes. We set up and manage VoIP systems, including call routing, extensions, auto attendants, and ongoing support.
Can multiple locations use your phone system setup?
Absolutely. We configure phone systems so schools, churches, offices, and other locations can communicate seamlessly.
General IT Support & Consulting:
Does Zeus provide IT consulting for new or growing businesses?
Yes. We help plan technology strategies, recommend upgrades, improve security, and support long-term business growth.
Can Zeus work alongside existing IT staff?
Definitely. We can fully manage your IT or partner in a hybrid model to support and enhance your internal team.